Remote IT Support

Remote IT Support for SMMEs

Choose a monthly support plan for ongoing care — or select once-off installation & configuration when you just need a specific setup.

IT Support Plans

Each plan includes a once-off setup fee. You can edit prices anytime.

Starter

For solo entrepreneurs

R599/ month

Setup (once-off): R799

  • 1 device covered
  • Remote support (up to 30 min/mo)
  • OS & app updates
  • Cloud backup basics

Pro

For managed teams (up to 8 devices)

R1,999/ month

Setup (once-off): R2,499

  • Up to 8 devices covered
  • Priority WhatsApp support
  • Proactive monitoring & tune-ups
  • Printer & basic network assistance

Onsite visits, extra devices, and advanced networking/security are quoted separately. VAT added if applicable.

Once-off Setup & Configuration

Transparent, fixed-rate pricing for common IT setup tasks. Edit the amounts anytime.

Service Description Suggested Once-off Price
Workstation Setup Install OS, drivers, updates, join to network, configure business software R1,200 – R1,800
OS + Office Installation Install Windows, Office, updates, activation, basic drivers R750 – R1,200
Email & Domain Setup Create email accounts, DNS/MX configuration, connect to Outlook or Gmail R500 – R1,000
Network Hardware Setup Router, switch, firewall, and Wi-Fi configuration R1,500 – R3,000
Printer / Peripheral Installation Install and test printers, scanners, shared devices R400 – R800
Server Setup / Configuration File server, domain controller, Active Directory, roles & permissions R4,000 – R8,000
Data Migration Transfer files, emails, and settings from old system to new R1,000 – R3,000
Backup / Cloud Sync Setup Configure local or cloud backup systems and scheduling R800 – R2,000
Security & Antivirus Setup Install antivirus, firewall, perform scans, and configure protection R500 – R1,500
System Audit & Report Evaluate existing setup, identify issues, provide recommendations R1,000 – R2,500
Disclaimer: All prices listed above represent labour fees only and exclude any software, licenses, or third-party costs.
A detailed quotation will be provided upon request before any work is performed.