Remote IT Support
Remote IT Support for SMMEs
Choose a monthly support plan for ongoing care — or select once-off installation & configuration when you just need a specific setup.
IT Support Plans
Each plan includes a once-off setup fee. You can edit prices anytime.
Starter
For solo entrepreneurs
R599/ month
Setup (once-off): R799
- 1 device covered
- Remote support (up to 30 min/mo)
- OS & app updates
- Cloud backup basics
Most Popular
Growth
For small teams (up to 3 devices)
R1,099/ month
Setup (once-off): R1,399
- Up to 3 devices covered
- Remote support (up to 2 hrs/mo)
- Security & antivirus management
- Cloud storage & permissions setup
Pro
For managed teams (up to 8 devices)
R1,999/ month
Setup (once-off): R2,499
- Up to 8 devices covered
- Priority WhatsApp support
- Proactive monitoring & tune-ups
- Printer & basic network assistance
Onsite visits, extra devices, and advanced networking/security are quoted separately. VAT added if applicable.
Once-off Setup & Configuration
Transparent, fixed-rate pricing for common IT setup tasks. Edit the amounts anytime.
Service | Description | Suggested Once-off Price |
---|---|---|
Workstation Setup | Install OS, drivers, updates, join to network, configure business software | R1,200 – R1,800 |
OS + Office Installation | Install Windows, Office, updates, activation, basic drivers | R750 – R1,200 |
Email & Domain Setup | Create email accounts, DNS/MX configuration, connect to Outlook or Gmail | R500 – R1,000 |
Network Hardware Setup | Router, switch, firewall, and Wi-Fi configuration | R1,500 – R3,000 |
Printer / Peripheral Installation | Install and test printers, scanners, shared devices | R400 – R800 |
Server Setup / Configuration | File server, domain controller, Active Directory, roles & permissions | R4,000 – R8,000 |
Data Migration | Transfer files, emails, and settings from old system to new | R1,000 – R3,000 |
Backup / Cloud Sync Setup | Configure local or cloud backup systems and scheduling | R800 – R2,000 |
Security & Antivirus Setup | Install antivirus, firewall, perform scans, and configure protection | R500 – R1,500 |
System Audit & Report | Evaluate existing setup, identify issues, provide recommendations | R1,000 – R2,500 |
Disclaimer: All prices listed above represent labour fees only and exclude any software, licenses, or third-party costs.
A detailed quotation will be provided upon request before any work is performed.
A detailed quotation will be provided upon request before any work is performed.