WhatsApp Business API & Chatbot — Setup & Management

WhatsApp Business API + Green Tick + Chatbots

WhatsApp Business API & Chatbot — Setup & Management

Verified sender, approved templates and a smart chatbot that handles FAQs, orders, bookings and loyalty — with ongoing monitoring and optimisation.

Perfect for salons, retailers, restaurants & service businesses. No contracts. Cancel anytime.

WhatsApp 078 505 7875 sales@morenatech.co.za

For your customers

Fast answers. Easy orders. VIP support.

Instant

24/7 replies for FAQs, stock, bookings & order status.

Interactive

Buttons, catalogs, lists — fewer taps, more conversions.

Personal

Templates & flows based on past purchases or loyalty tier.

Respectful

Clear opt-in/out and quiet hours. POPIA-aligned.

Management plans

Simple monthly retainers (per number)

Messaging costs are paid to your provider at cost.

Basic

R800 / month

  • Verified sender setup (provider)
  • Up to 6 templates (promo, alert, booking)
  • FAQ chatbot (core intents)
  • Monthly health check

Subscribe

Standard

R1,300 / month

  • Everything in Basic
  • Flows: order status, bookings, feedback
  • Catalog messages & quick cart links
  • Monthly optimisation report

Subscribe

Premium

R2,000 / month

  • Advanced bot with handover to agent
  • Integrations: Shopify/loyalty/accounting
  • Priority support & quarterly review
  • Custom dashboards

Talk to Sales

Green Tick (Official Business Account) application available as an add-on.

Save time & avoid rejections

Do-It-Yourself vs. Managed by Morena Internet Cafe

DIY

  • Template approvals, category mapping, rate limits
  • Webhook security & failover logic
  • POPIA/WASPA compliance, opt-in/out logging
  • Bot intent design, testing, analytics

Managed

  • Correct setup & verified sender
  • Pre-built templates & proven flows
  • Catalog, coupons, loyalty balance checks
  • Monitoring, optimisation, and reports
One-time

Setup & Onboarding

From R5,000 – R10,000 (once-off). Includes sender setup, templates, core bot and go-live tests.

  • Business verification & number onboarding
  • Template pack: promo, order, booking, support
  • Bot intents: FAQ, hours, catalog, order status
  • Optional: Green Tick application
  • Training (60–90 min) + quickstart guide
À la carte

Add-Ons

  • Green Tick application – from R900
  • Two-way support inbox (agent handover) – from R600
  • Deep Shopify / loyalty / accounting link – from R700
  • Advanced analytics dashboard – from R600
  • Voice note transcription & routing – from R450
  • Multi-number / multi-location routing – from R600

Get a WhatsApp API Proposal

Tell us about your goals — we’ll recommend templates, flows and the right provider.

Chat on WhatsApp

Monthly Conversation Cost Estimator

Editable — use your provider’s rate card.

Estimated Monthly Messaging Spend:

R0

Management is billed by the monthly retainer above.

Share via WhatsApp Share via Email

FAQs

Questions we get a lot

Do I need the Business API?

For automation, templates and high throughput — yes. We can start via a provider and move to your own API as you grow.

How long does setup take?

1–3 business days for provider onboarding & templates; Green Tick reviews take longer depending on Meta.

Who owns the number and data?

You do. We set it up in your name and hand over full admin access.

Can the bot hand over to a human?

Yes — we configure agent handover with transcripts, SLA routing and after-hours rules.

Ready to switch on WhatsApp automation?

We set it up and manage it — you get faster responses and more sales.

WhatsApp 078 505 7875 sales@morenatech.co.za